I hear it often in mediation rooms, leadership sessions, and hallway conversations: “I’m just being direct.” It’s usually delivered with the confidence of someone who believes they’ve wrapped up the matter neatly. But whenever someone feels the need to defend their communication style, it’s a cue that the impact didn’t land the way they expected. Directness, on its own, is rarely the issue. Most workplaces are starved for clarity. People appreciate plain language, straightfor

When something feels unfair, inaccurate, or threatening to their credibility, the nervous system shifts into protection. This isn’t dramatic, and it doesn’t look like losing control. In many cases, it looks like someone becoming more articulate and more composed.

In the intricate realm of workplace investigations, particularly those involving allegations of bullying, harassment, or discrimination,...

Introduction: Navigating Employee Objections in Workplace Investigations From an employer's perspective, it's important to recognize that...

Introduction: The Safavi-Naini v Rubin Thomlinson LLP, 2023 ONCA 86 ruling brings a significant development for workplace investigators....

Beyond compliance, there's an overarching need for employers to cultivate a workplace culture that disapproves of any form of harassment.

Credibility assessment is a cornerstone in resolving workplace disputes. The recent cases of St. Lawrence College v Ontario Public...

In today's fast-paced and high-pressure work environments, the emergence of a toxic workplace culture is a serious concern. It can lead...

Human resource (HR) professionals play an integral role in ensuring employees understand the boundaries of appropriate behaviour in the...

In the modern corporate arena, success is contingent upon constant adaptation and forward-thinking strategies. However, evolving beyond...

Dip in Productivity: Interpersonal conflicts can significantly sidetrack focus. When employees are enmeshed in disagreements, their...

Work is often more than just a paycheck or a list of tasks. It shapes our identities and forms a significant part of who we are. But when...

Addressing conflict doesn't need to be daunting. By staying calm, listening actively, using "I" statements, seeking commonalities, and being

Much has been written about how an organizations Human Resources Department (HR) has evolved from being seen by senior organizational...

Have you ever been told, “you are a terrible boss!”? How did you respond? What emotions come up for you, and how do you handle those...

Sept 2, 2022 As of December 1st, 2019, the Public Disclosure Act (PIDA) came into effect for employees of government ministries in...

Oct 18, 2022 Leaders, in particular, are challenged right now. Sandwiched between supporting extra-vulnerable and less-resilient staff,...

Nov 7, 2021 Let’s ensure we start on the same page and explain what we mean when we say mindfulness. “Mindfulness” has been around for...

June 21, 2022 June is the start of PRIDE celebrations in many parts of the country, and reflecting on the history of PRIDE, it’s exciting...